Customized support, where and when you need it

The SimCorp Coric support agreement outlines the services we provide. They can be customized to meet the specific requirements of your business. Whether you require additional ad-hoc super-user support on specified dates, or out-of-hours provision to support individual projects, we have the flexibility to adapt our service to match your individual specifications.

Regular and reliable updates

Clients naturally expect that their systems are up to date, which is why we are committed to ensuring ongoing upgrades. SimCorp Coric’s agile development team delivers a major release each year as well as iterative ongoing updates and new, market-leading functionality as part of our standard support agreement.

Maximize your Investment in SimCorp Coric

Maximize your investment in SimCorp Coric

The investment management industry is changing at a rapid pace - successful organizations know that they must deploy the most current technology to have a competitive edge, keep-up with client demands and to support the future needs of the business. Partnering with a vendor who continuously re-invests, develops and upgrades their solution is vital.

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Dedicated support for hosted solutions

SimCorp Coric can be delivered as a fully hosted solution, utilizing Microsoft Windows Azure, including dedicated support and system management.

Full access, anytime, anywhere

The client support website for SimCorp Coric users (password required) as well as dedicated hotlines, ensure that all queries are managed quickly and efficiently. The 24/7 website is the easiest way to log, track, and review cases, and also includes a comprehensive knowledgebase for self-service support, product information, and more.

We will have one of our experts contact you within 48 hours.

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